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<body>
<div class="hero-section">
<nav class="navigation">
<div class="wrapper">
<div class="logo"><a href="index.html"><img src="./images/verbix-logo.png" class="img-fluid"
alt="verbix-logo"></a></div>
<div class="main-menu">
<input type="radio" name="slider" id="menu-btn">
<input type="radio" name="slider" id="close-btn">
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<li>
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<li>
<a href="#" class="desktop-item">Solutions <i class="fa-solid fa-angle-down"></i></a>
<input type="checkbox" id="showDrop3">
<label for="showDrop3" class="mobile-item">Solutions <i class="fa-solid fa-angle-down"></i></label>
<ul class="drop-menu">
<li><a href="./verbix-analytics.html">Verbix Analytics</a></li>
<li><a href="./verbix-chatter.html">Verbix Chatter</a></li>
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</div>
</div>
</nav>
<section class="py-80">
<div class="container">
<div class="row align-items-center flex-wrap-reverse">
<div class="col-lg-6 col-md-12 banner-content mt-5 mt-lg-0 text-center text-lg-start"
data-animation="slideInRight">
<h1>Verbix Analytics:
Call Analytics AI and more
for Smarter Decisions<span><img src="./images/object.png" alt="object"></span></h1>
<hr class="border border-1 opacity-10">
<p class="mt-5 mb-5"><b>Improve customer Support, Optimize Sales, and Boost Team
Performance with Verbix Analytics.</b></p>
<p>Increase Agent performance in the Call center Industry through
AI based Call analytics</p>
</div>
<div class="col-lg-6 col-md-12" data-animation="slideInLeft">
<img src="./images/verbix-analytics/call-analytics-process.png" alt="call-analytics-process"
class="img-fluid">
</div>
</div>
</div>
</section>
</div>
<section class="key-features py-80 bg-mirage">
<div class="container">
<div class="section-head text-center">
<h2><span><img src="./images/object.png" alt="object"></span>Key Features</h2>
</div>
<div class="section-wrap service-section mt-60">
<div class="row">
<div class="col-lg-4 col-md-6 col-sm-12 mt-4 mt-lg-0" data-animation="slideInUp">
<div class="p-5 cust-card h-100">
<img src="./images/verbix-analytics/post-call-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Post Call Transcription & Analysis</h3>
</div>
<p class="card-text mt-4">Automatically turn every call into written
text and study it to find useful ideas.</p>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4 mt-lg-0" data-animation="slideInUp" data-animation-delay=".3s">
<div class="p-5 cust-card h-100">
<img src="./images/verbix-analytics/sentiment-analysis-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Sentiment Analysis & Emotion Detection</h3>
</div>
<p class="card-text mt-4">Know the emotional undertones of your
conversations to brainstorm some of
the subjects that need improvement.</p>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4 mt-lg-0" data-animation="slideInUp" data-animation-delay=".6s">
<div class="p-5 cust-card h-100">
<img src="./images/verbix-analytics/identify-keywords.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Identify Keywords and Topics</h3>
</div>
<p class="card-text mt-4">Collect dominant topics and keywords
for further research from all the calls.</p>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4" data-animation="slideInUp">
<div class="p-5 cust-card h-100">
<img src="./images/verbix-analytics/recording-analysis.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Recording Analysis</h3>
</div>
<p class="card-text mt-4">The recording would document the
performance of agents. </p>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4" data-animation="slideInUp" data-animation-delay=".3s">
<div class="p-5 cust-card h-100">
<img src="./images/verbix-analytics/dashboard-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Custom Dashboards and Reports</h3>
</div>
<p class="card-text mt-4">Produce reports or charts that meet
the needs of your organization. </p>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4" data-animation="slideInUp" data-animation-delay=".6s">
<div class="p-5 cust-card h-100">
<img src="./images/verbix-analytics/easy-connectiona.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Easy Connections</h3>
</div>
<p class="card-text mt-4">Connect current CRM and communication
tools that ease workflows.</p>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<section class="challanges py-80">
<div class="container">
<div class="section-head text-center">
<h2><span><img src="./images/object.png" alt="object"></span>Eliminate Operational Challenges</h2>
</div>
<div class="section-wrap mt-60">
<div class="row">
<div class="col-lg-4 col-md-6 col-sm-12 mt-4 mt-lg-0" data-animation="zoomIn">
<div class="p-4 cust-card h-100 text-center">
<img src="./images/verbix-analytics/quality-assurance-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Slow Quality Assurance</h3>
</div>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4 mt-lg-0 border-start border-end border-1"
data-animation="zoomIn">
<div class="p-4 cust-card h-100 text-center">
<img src="./images/verbix-analytics/shallow-performance-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Shallow Performance Insights</h3>
</div>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4 mt-lg-0" data-animation="zoomIn">
<div class="p-4 cust-card h-100 text-center">
<img src="./images/verbix-analytics/inconsistent-agent-performance-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Inconsistent Agent Performance</h3>
</div>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="p-4 cust-card h-100 text-center">
<img src="./images/verbix-analytics/spot-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Hard to Spot client's Concerns</h3>
</div>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5 border-start border-end border-1" data-animation="zoomIn">
<div class="p-4 cust-card h-100 text-center">
<img src="./images/verbix-analytics/conversations-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Limited View into Agents Conversations</h3>
</div>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="p-4 cust-card h-100 text-center">
<img src="./images/verbix-analytics/call-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>High Call Volume</h3>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<section class="side-sections py-80 bg-mirage">
<div class="container">
<div class="section-head text-center">
<h2><span><img src="./images/object.png" alt="object"></span>Conversation Intelligence</h2>
</div>
<div class="row mt-5 align-items-center flex-wrap-reverse">
<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 mt-4 mt-md-0" data-animation="slideInRight">
<h2>Dashboard where you can Check every
detail you need to know</h2>
<p class="mt-4">The analytics dashboard offers features such as Key Performance
Indicators (KPIs), Keyword and Phrase Tracking, Agent Performance
Analytics, Compliance Tracking, Agent Scoring, and many other
functionalities to identify the operational efficiency of businesses. </p>
</div>
<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12" data-animation="slideInLeft">
<img src="./images/verbix-analytics/call-analytics-dashboard.png" alt="call-analytics-dashboard"
class="img-fluid">
</div>
</div>
<div class="row mt-5 align-items-center">
<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12" data-animation="slideInRight">
<img src="./images/verbix-analytics/call-analytics-script.png" alt="call-analytics-dashboard"
class="img-fluid">
</div>
<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 mt-4 mt-md-0" data-animation="slideInLeft">
<h2>Check your Agents are Pitching the same
Script you have Set or Still Need
Improvement</h2>
<p class="mt-4">Compliance scores are crucial for ensuring that contact center operations adhere to industry
regulations and internal policies through Automated Monitoring, Keyword and Phrase Detection, Scoring
Algorithms and Historical Data Analysis</p>
</div>
</div>
<div class="row mt-5 align-items-center flex-wrap-reverse">
<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 mt-4 mt-md-0" data-animation="slideInRight">
<h2>Audio call transcribe analytics to Enhance Operation AI efficiency.</h2>
<p class="mt-4">AI-based audio call transcription analytics offer a range of features that enhance call center
operations., This includes Accurate Transcriptions, Speaker Separation, Real-Time Transcription, Keyword
Extraction. These features collectively improve the
efficiency, effectiveness, and quality of customer interactions in call centers.</p>
</div>
<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12" data-animation="slideInLeft">
<img src="./images/verbix-analytics/audio-call-transcribe-analytics .png" alt="call-analytics-dashboard"
class="img-fluid">
</div>
</div>
<div class="row mt-5 align-items-center">
<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12" data-animation="slideInRight">
<img src="./images/verbix-analytics/call-recording-analytics.png" alt="call-analytics-dashboard"
class="img-fluid">
</div>
<div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 mt-4 mt-md-0" data-animation="slideInLeft">
<h2>AI-based call recording analytics can
Significantly enhance call Quality in
Call Centers</h2>
<p class="mt-4">Call Quality analysis covers comprehensive reporting of the Quality Score, Call strength includes
- Clear and concise communication, areas for improvement along with various sentimental analysis for the
speech</p>
</div>
</div>
</div>
</section>
<section class="service py-80">
<div class="container">
<div class="section-head text-center">
<h2><span><img src="./images/object.png" alt="object"></span>Ideal For</h2>
</div>
<div class="section-wrap service-section mt-60">
<div class="row justify-content-center">
<div class="col-lg-4 col-md-6 col-sm-12 mt-4 mt-lg-0" data-animation="slideInUp">
<div class="p-5 cust-card h-100 text-center">
<img src="./images/verbix-analytics/business-growth-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Businesses of all Sizes Across Various Industries</h3>
</div>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4 mt-lg-0" data-animation="slideInUp" data-animation-delay=".3s">
<div class="p-5 cust-card h-100 text-center">
<img src="./images/verbix-analytics/customer-interactions.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Customer Interactions</h3>
</div>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4 mt-lg-0" data-animation="slideInUp" data-animation-delay=".6s">
<div class="p-5 cust-card h-100 text-center">
<img src="./images/verbix-analytics/growth-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Sales and Marketing Teams</h3>
</div>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4" data-animation="slideInUp">
<div class="p-5 cust-card h-100 text-center">
<img src="./images/verbix-analytics/customer-support-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Contact Centers</h3>
</div>
</div>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-4" data-animation="slideInUp" data-animation-delay=".3s">
<div class="p-5 cust-card h-100 text-center">
<img src="./images/verbix-analytics/chat-icon.png" alt="icon">
<div class="card-body">
<div class="card-head mt-4">
<h3>Any Organization
Looking for Insights from
Customer Interactions</h3>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<section class="industry py-80 bg-mirage">
<div class="container">
<div class="section-head text-center">
<h2><span><img src="./images/object.png" alt="object"></span>Industries We Served</h2>
<p class="mb-0 mt-3">Grid of the Industries, tool work with</p>
</div>
<div class="section-wrap mt-60">
<div class="row justify-content-center">
<div class="col-lg-4 col-md-6 col-sm-12 mt-lg-0 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/call-icon.png" alt="call-icon">
<h3 class="ms-4">Customer Service/ Call Centers</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-lg-0 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/sales-graph-icon.png" alt="sales-icon">
<h3 class="ms-4">Sales & Marketing</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-lg-0 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/healthcare-icon.png" alt="healthcare-icon">
<h3 class="ms-3">HealthCare</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/financial-service-icon.png" alt="finance-icon">
<h3 class="ms-3">Financial Services</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/e-commerce-icon.png" alt="cart-icon">
<h3 class="ms-3">E-commerce</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/education-icon.png" alt="education-icon">
<h3 class="ms-3">Education</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/hospitality-icon.png" alt="hospitality-icon">
<h3 class="ms-3">Hospitality</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/real-estate-icon.png" alt="real-estate-icon">
<h3 class="ms-3">Real Estate</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/legal-services-icon.png" alt="Legal-icon">
<h3 class="ms-3">Legal Services</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/recruitment-icon.png" alt="Recruitment-icon">
<h3 class="ms-3">Recruitment/ HR</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/travel-icon.png" alt="travel-icon">
<h3 class="ms-3">Travel & Tourism</h3>
</div>
</div>
<div class="col-lg-4 col-md-6 col-sm-12 mt-5" data-animation="zoomIn">
<div class="d-flex align-items-center">
<img src="./images/insurance-icon.png" alt="insurance-icon">
<h3 class="ms-3">Insurance</h3>
</div>
</div>
</div>
</div>
</div>
</section>
<section class="testimonials-wrapper py-80">
<div class="container">
<div class="section-head text-center">
<h2><span><img src="./images/object.png" alt="object"></span>Client Voices Of Satisfaction</h2>
<p class="mb-0 mt-3">Don’t believe me, check what the client think of us</p>
</div>
<div id="testimonial" class="two-item-carousel owl-carousel owl-theme mt-60">
<!--Testimonial Block-->
<div class="testimonial-block">
<div class="inner-box">
<div class="row flex-wrap-reverse align-items-center justify-content-lg-between justify-content-center">
<div class="content col-xl-8 col-lg-6 col-md-12 col-sm-12 bg-mirage p-5 mt-4 mt-lg-0">
<i class="fas fa-quote-left"></i>
<div class="text">Since implementing the speech analytics software, we've increased our customer
interactions. The ability to analyse sentiment and key topics has helped us tailor our services to
meet our clients' needs better. Our customer satisfaction scores have significantly improved!</div>
<h4 class="author-info mt-4"><b>Konstantin, Partner - Call Center Barcelona</b></h4>
<div class="d-flex justify-content-end">
<img src="./images/review-star-img.png" alt="review-star" class="w-auto">
</div>
</div>
<div class="test-img col-xl-4 col-lg-6 col-md-8 col-sm-8">
<div class="client-img"><img src="./images/Konstantin.png" alt="client-img"></div>
</div>
</div>
</div>
</div>
<div class="testimonial-block">
<div class="inner-box">
<div class="row flex-wrap-reverse align-items-center justify-content-lg-between justify-content-center">
<div class="content col-xl-8 col-lg-6 col-md-12 col-sm-12 bg-mirage p-5 mt-4 mt-lg-0">
<i class="fas fa-quote-left"></i>
<div class="text">The compliance score feature has been a game changer for us. We can now ensure that
our agents adhere to regulations in real time, which has reduced compliance risks and increased our
team's accountability.</div>
<h4 class="author-info mt-4"><b> Ophir, Director, Netvill LTD</b></h4>
<div class="d-flex justify-content-end">
<img src="./images/review-star-img.png" alt="review-star" class="w-auto">
</div>
</div>
<div class="test-img col-xl-4 col-lg-6 col-md-8 col-sm-8">
<div class="client-img"><img src="./images/ophir.png" alt="client-img"></div>
</div>
</div>
</div>
</div>
<div class="testimonial-block">
<div class="inner-box">
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<div class="text">The detailed analytics allow us to provide targeted coaching for our agents. The
personalized feedback based on actual calls has made a significant difference in their performance and
confidence levels.</div>
<h4 class="author-info mt-4"><b>Alex Faria, GSol - Brazil</b></h4>
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<div class="text">The keyword tracking and reporting features have streamlined our operations. We can
quickly identify common customer issues and address them proactively, leading to reduced handling
times and higher efficiency.</div>
<h4 class="author-info mt-4"><b>Vasen Naidu, TeleVoip</b></h4>
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<h2><span><img src="./images/object.png" alt="object"></span>Find out the answer to your confusion</h2>
<p class="mb-0 mt-3">Unlock clarity with Power AI, where artificial intelligence
transforms customer service explore our FAQ section to
find answers and dispel any confusion.</p>
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What’s Verbix Analytics?
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Verbix Analytics helps you improve your customer calls. It analyses your calls, writes them down,
and tells you cool stuff like if people are happy or upset, and what they talk about the most
and much more.
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How does it work?
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After a call’s done, Verbix jumps in. It turns the talking into text and then checks for important stuff,
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<li> Real-time transcription: Converts speech to text during calls.</li>
<li> Sentiment analysis: Assesses customer emotions based on tone and word choice.</li>
<li> Keyword tracking: Identifies important terms and phrases for better insights.</li>
<li> Call analytics dashboard: Visualizes data for easier interpretation.</li>
<li> Compliance monitoring: Ensures adherence to industry regulations.</li>
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Is the software compatible with existing contact centre systems?
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Yes, our software is designed to integrate seamlessly with most CRM and contact centre platforms. Check
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What kind of calls can it handle?
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Any call! Customer service calls, sales pitches, cold calls, meetings within your team.
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Can I connect it with other systems?
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Yep! Verbix works with any system having recording easily available through FTP, SSH, Azure, AWS S3.
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Absolutely! Your data is kept safe, and we follow all the rules to make sure it stays that way.
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How much does it cost?
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We got plans to fit different budgets. You can try first and then can ask us for a price.
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Is there any additional cost other than subscription from verbix.ai ?
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Verbix is using some of the third-party API for high accuracy results which charge per segment. This will
be discuss you’re in touch with us for more information email us on <a
href="mailto:info@verbix.ai">info@verbix.ai</a>
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Can I try it out first?
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Yes, you can! There’s a free trial for limited recordings only.
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I’m interested. How do I start?
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It’s easy! Just submit a <a href="contact.html">www.verbix.ai/contact</a> form and our team will be in
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